FAQS

What do you really mean by the term “bad credit mobile phones”?

When we talk about bad credit mobile phones, we are essentially referring to mobile phone contracts whose unveiling was done with the interests of bad credit individuals in mind. This is a phone contract specifically targeted for individuals with a poor credit rating.

Does it mean that those with a good credit history cannot apply for bad credit mobile phones?

Quite frankly, while the target market are individuals with a less than stellar credit score, bad credit mobile phones are pretty much open to everyone. However, it would be pretty absurd for an individual with a perfect credit score to apply for a bad credit mobile phone. It simply doesn’t make sense.

What do I need to have in order to qualify for bad credit mobile phones?

In essence, to qualify for bad credit mobile phones, the requirements are pretty basic and simple. For one, you can only qualify if you are a citizen residing in the United Kingdom. Secondly, you need to have a source of income (you should either be in employment or self-employed). Thirdly, you need to provide a copy of your identity card and a utility bill to show proof of address.

I want the latest mobile phone. How do I go about applying for one of these?

Ordinarily, we have a very strict policy when it comes to approval of the latest mobile phones in the market. Because of the high risk factor associated with the latest high end smartphones, we do request our customers to part with a small deposit upfront as security. It should be noted however that this amount is not a one off payment but refundable at the end of your contract with us.

Is it really true that you do not perform credit checks?

When you apply for a bad credit mobile phone with us, you can rest assured that you won’t have to worry about your credit rating. The truth of the matter is that credit checks are mandatory and a requirement by the law. However, we do not use the results to deny anyone a phone contract but rather to enable them to find a suitable plan.

Do you offer different types of handsets and give me the liberty to choose one that I like or do you decide for me?

We understand that our customers have different tastes and preferences. For this reason, we endeavour to avail as many different types of handsets as possible under bad credit mobile phones. The reason for this is so that you can choose a phone that interests you without us forcing a given type of handset on you.

Are there any hidden charges on your bad credit mobile phones?

We understand your concern considering that countless unscrupulous mobile phone providers have been swindling customers since time immemorial. However, you need not worry about our bad credit mobile phones as we disclose everything upfront. We do not have hidden charges and therefore you can rest assured that what we tell you to pay is what you will essentially pay throughout your contract.

What are the consequences of defaults on repayments?

Considering that you already have bad credit, we strongly recommend that you make your repayments on time. Defaults would only serve to further worsen your credit score and make you uncreditworthy. This is something I am sure you don’t want to happen. Should you encounter financial problems, talk to us and I am sure we can work something out.

What if I want a SIM only contract?

Let it be noted that we do also offer SIM only contracts especially if you are not interested in a new phone. The SIM only contracts are just as competitive as bad credit mobile phones and therefore you can be sure of unbeatable deals!